The Norge guarantee.
Our promise to you
Because your clothes matter
At Norge Textile Care, we understand the importance of your clothes. We're committed to looking after them, and take this responsibility very seriously.
We work tirelessly to make your clothes clean, crisp and ready to wear, every time.
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Committed to excellence
With decades of experience, we know what it takes to deliver superior cleaning.
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We promote proactive communication
We will always contact you if we anticipate potential problems with your items.
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Our partners and in-house team have in-depth expertise in the science of cleaning and laundry.
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Transparent service and pricing
You'll always be informed about the items we handle and the precise cost of our services.
No surprises.
Free re-cleaning of all items
If you're not satisfied with the cleaning of your clothes, we'll re-clean them free of charge.
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Refunds for lost or damaged items*.
We'll do everything we can to return your clothes to you in perfect condition.
In the rare event that an item is missing or damaged during the cleaning process, we will refund you up to the full value of that item, in accordance with our terms and conditions.
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Your satisfaction is our priority
We want you to have an exceptional experience, and we're confident that you will. If, for any reason, you're not satisfied, please let us know and we'll do what we can to make it right.
We look forward to taking care of you and everything in your wardrobe!